FAQ

Below are some of our most frequently asked questions about garage doors and their maintenance. If your question is not answered here, please call our office. We are always happy to help.

What are the benefits of an insulated garage door?

Insulated garage doors provide a more energy-efficient environment by reducing the amount of outside temperature that enters your garage, thus decreasing the energy required to heat or cool your home. They also help lower noise levels from outside your home.

What maintenance is suggested for my garage or overhead door?

While major repairs should be performed by a certified professional, you can perform some maintenance tasks yourself:

Periodically lubricate the door track; contact us for guidance on lubricating your specific door.
Clean and lubricate the frame's weather stripping every other month to keep it pliable.
Inspect the rollers every six months and replace worn or broken ones, or call us to replace them.
If your door is painted, periodically repaint the exterior to protect it from the elements.

What should I know about garage door springs?

A “cycle” is one full opening and closing action. Garage door torsion springs have a cycle life, with 10,000 cycles as the industry standard minimum. Upgrades are available up to around 100,000 cycles. The average spring breaks every 7 to 12 years with average usage for the recommended product. If a door has multiple springs and one breaks, replace all springs to maintain proper balance.

What causes a garage door to fail?

The main causes of garage door failure and/or replacement are lack of maintenance and being hit by vehicles. A proper maintenance schedule includes annual lubrication of rollers, bearings, pulleys, and springs; cleaning painted steel surfaces several times a year; refinishing wood surfaces as needed; and adjusting the counterbalance system to maintain door balance.

What should I know about garage door safety?

Don't allow children or adults to play "beat the door," as it's dangerous and can result in serious injury or death.
Keep transmitters and remote controls out of children's reach.
Install the pushbutton wall control at least 5 feet from the floor and away from moving parts, where you can clearly see the moving garage door.
Be familiar with the emergency release in case someone is pinned by the door.

What is ANSI/UL 325 2010 Regulatory Compliance?

This safety standard applies to door, drapery, gate, louver, and window operators and systems. To safeguard your family, pets, visitors, and property, we use only UL 325-compliant products and follow the installation safety standards outlined in the Underwriters Laboratories 325 2010.

This information is provided by International Door Association.